INSTINCT BROTHERS, Inc. (“INSTINCT BROTHERS”) is in the business of manufacturing and selling regenerative medicine stem cell-related cosmetics, and uses the personal information of customers and business partners for shipping purposes. The Company also uses the personal information of applicants for employment, employees, and other individuals, as well as specific personal information. We recognize that it is our corporate social responsibility to ensure the protection of personal information. Therefore, based on the philosophy of personal information protection and our own code of conduct, we fully recognize our social mission, protect the rights of individuals, and comply with laws and regulations related to personal information.
In addition, we hereby declare that we have established a personal information protection management system to realize the following policy, and that we will make company-wide efforts to continuously improve the system while always being aware of the latest IT technology trends, changes in social demands, and changes in the business environment.
- We will acquire, use, and provide personal information appropriately for the purposes of our business, and will not handle personal information beyond the scope necessary to achieve the specified purposes of use. We will also take measures to this end.
- The Company shall comply with laws, regulations, national guidelines, and other norms regarding the handling of personal information.
- The Company shall establish regulations and systems to prevent leakage, loss, or damage of personal information by taking reasonable security measures, and shall continuously improve them. In the event that such a risk should occur, we will promptly take corrective measures.
- The Company will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.
The personal information protection management system will be reviewed and improved on an ongoing basis in a timely and appropriate manner in light of changes in the environment and circumstances surrounding the Company.
Date of enactment: February 1, 2022
Last revised: April 8, 2024
INSTINCT BROTHERS Co.
Representative Director Tomoki Nagano
For further information, please contact
For inquiries regarding personal information protection policy and complaints and consultation regarding personal information, please contact
-Westside Gotanda Building 3F, 6-2-7 Nishi-Gotanda, Shinagawa-ku, Tokyo 141-0031, Japan
INSTINCT BROTHERS Co.
- Inquiries regarding personal information: Wataru Sato, Managing Director
- E-mail address: privacy@instinct-bro.com
Handling of Personal Information
Personal information provided to INSTINCT BROTHERS Co. (hereinafter referred to as “INSTINCT BROTHERS”) will use the personal information provided to INSTINCT BROTHERS for the following purposes.
In the event that you have separately agreed to the purpose of use, we will use your personal information within the scope of that purpose of use.
(Personal information may be provided by the Company to a subcontractor within the scope necessary to achieve the purpose of use.)
The personal information obtained from this form will be used only for the purposes described in the following three paragraphs, and will not be used beyond the scope of these purposes.
Purpose of use
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Personal information about customers
To provide services, contact, etc. in the course of manufacturing and marketing regenerative medicine stem cell-related cosmetics, and to provide information on the Company's services, etc.
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Personal information concerning persons who have made inquiries, etc. to the Company
To respond to inquiries, contact the customer, send related materials, and manage such information.
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Personal information of our employees
For personnel and labor management, business management, health management, security management, etc.
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Personal numbers and specified personal information provided by you
For “social insurance procedures” and “tax processing” as specified by law
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Personal information related to employment applications
For recruiting operations
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Images (recorded data) recorded by security cameras, etc.
For crime prevention
Notice Concerning Personal Data in Possession and Third-Party Information
INSTINCT BROTHERS Co. (hereinafter referred to as “INSTINCT BROTHERS”) is pleased to inform you of the following matters concerning requests for notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure and handling of records provided to third parties (hereinafter referred to as “disclosure, etc.”) of personal data in our possession.
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Name and address of the Company and name of the representative
Name: INSTINCT BROTHERS Co.
Address: 3F Westside Gotanda Building, 6-2-7 Nishi-Gotanda, Shinagawa-ku, Tokyo 141-0031, Japan
Representative: Tomoki Nagano (Chairman and CEO)
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Personal Information Protection Manager
Title: Wataru Sato, Managing Director
Contact person: Telephone number : 03-5747-9401
E-mail address : privacy@instinct-bro.com
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Purpose of use of retained personal data
- Personal data concerning customers
To provide services, contact, etc. in the manufacture and sale of regenerative medicine stem cell-related cosmetics, and to provide information on the Company's services, etc.
- Personal information regarding persons who have made inquiries to the Company
To respond to inquiries, manage such inquiries, and send related materials.
- Personal information of our employees
For personnel and labor management, business management, health management, security management, etc.
- Personal numbers and specified personal information provided by you
For “social insurance procedures” and “tax processing” as specified by law
- Personal information related to employment applications
For recruiting operations.
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Contact for complaints regarding handling of retained personal data
Complaints regarding the handling of retained personal data will be accepted at the Personal Information Inquiry Desk.
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Authorized personal information protection organization to which the Company belongs
Name of the authorized personal information protection organization to which the Company belongs and where to submit complaints
*We only accept complaints about the handling of personal information.
Name of the authorized personal information protection organization
Japan Institute for Promotion of Digital Economy and Community
Name of the authorized personal information protection organization and contact for the resolution of complaints
Secretariat of the Authorized Personal Information Protection Organizations.
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Telephone number 03-5860-7565 / 0120-700-779
(This is not the contact for inquiries about our products and services.)
Procedures for Disclosure, etc.
If you have a request for disclosure, etc., please contact the “Personal Information Inquiry Desk” listed in Section 8. We will send you an explanation of the procedures necessary for your request and the necessary application documents, etc.
Measures taken for the safe management of retained personal data, etc.
We have established regulations regarding the handling of personal information and specified personal information, as well as regulations regarding safety measures, and have taken measures (safety control measures from organizational, personnel, physical, and technical perspectives) in accordance with the regulations.
Contact for Inquiries Concerning Personal Information
For general inquiries regarding our handling of personal information, please contact the following
INSTINCT BROTHERS Inc.
Telephone number : 03-5747-9401
E-mail address : privacy@instinct-bro.com
Procedures for Disclosure, etc. of Retained Personal Data
With regard to retained personal data, INSTINCT BROTHERS will make known the following matters concerning requests for notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, elimination, and suspension of provision to third parties, as well as requests for disclosure and handling of records of provision to third parties.
We will respond to requests for disclosure of personal information in accordance with the following procedures.
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Reception of requests for disclosure, etc.
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Please contact us at the following address.
After receiving the prescribed form by mail, please agree to our “Handling of Personal Information” and send or bring it to the following address, along with the necessary documents.
Westside Gotanda Building 3F, 6-2-7 Nishi-Gotanda, Shinagawa-ku, Tokyo 141-0031, Japan
INSTINCT BROTHERS Corporation Inquiries about personal information
Telephone number : 03-5747-9401
E-mail address : privacy@instinct-bro.com
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Method of confirming that the person making the Request for Disclosure, etc. is the person in question or his/her agent
- Identity of the person making the request for disclosure, etc. The identity of the person making the Request for Disclosure, etc. will be confirmed by the person in charge of the Complaints Consultation Service, using documents that confirm the identity of the person as specified below.
- In addition to documents verifying the identity of the person making the request for disclosure, etc., the person responsible for the Complaints Consultation Service will verify the identity of the representative by documents verifying the relationship between the representative and the person subject to disclosure and documents verifying the identity of the representative, as specified below, for voluntary representatives and legal representatives (guardians of minors, guardians of adults, and persons with parental authority). The person in charge of the Complaints Consultation Service will confirm the identity of the person to whom the information is to be disclosed.
- Documents verifying the identity of the principal and the agent must be a copy of a certificate issued by a public institution with a photograph as exemplified below.
- Driver's license
- My number card (front side)
- Other public certificates with a photograph that can verify the identity of the applicant
- Documents proving the relationship between the person subject to disclosure and the agent are as follows.
- In the case of a voluntary representative: A letter of attorney stating “I delegate the authority to receive the results of disclosure, etc.
- In the case of a guardian of a minor: A copy of the family register or certificate of registered matters (both within 6 months of the date of issue)
- In the case of a guardian of an adult: Certificate of registered matters (within 6 months of the date of issue)
- In the case of a person with parental authority: A copy of the family register or certificate of residence (both within 6 months of the date of issue)
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Fee for “Request for Disclosure, etc.” and its collection method
Only in the case of a request for notification of purpose of use or disclosure, the following fee (including postage to be separately billed) will be charged per request. Please enclose postage stamps for the following amount when mailing the request documents.
Fee amount: 1,000 yen
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Communication of Review Results
- How to reply to the results of the review
We will contact you without delay by one of the following methods
-By mail
-By e-mail
- Where to send the results of the review
We will send the results of the review by one of the following methods.
-By mail to the address of the registered principal or legal representative
-By e-mail to the e-mail address of the registered principal or legal representative